MASTERCLASS: Understanding Yourself and Others



In this  fast-paced workshop, we explore the different styles in which people work and communicate.

Learning how to identify and understand different working styles based on common characteristics is a fundamental component of creating high performing and harmonious teams.

Not everyone in the world communicates and reacts to their environment in the same way. Some of us enjoy basking in the glow of the limelight while others are very uncomfortable with public displays of praise.

In this workshop we explore how individuals; make decisions, perceive feedback, resolve conflict and communicate with each other.

We’ll learn how to use different styles to create high performing teams!

Hint… it’s not about changing other people; it’s about changing the way we operate in order to create an environment where others can thrive.


You’ll learn:

  • The 10 essential elements to create trust in teams
  • The key features of your personality style and how others perceive it
  • How you can use your personality style to bring out the best in others
  • How to de-escalate conflict and repair relationships
  • And MUCH much more




Which personality style are you?

perWe explore how different styles interact. Why are some staff direct, aggressive and talk over the top of each other? Why are some staff reserved and don’t speak up?  We explore how these differences in personalities can create conflict and tear teams apart.

We look at tools and strategies to enable us to build positive relationships and bring out the best in each other. This workshop provides you with a vocabulary to discuss interactions with each other in a non-confrontational and future-focused way.



Trust – It’s glue for teams.

A team without trust isn’t really a team: it’s just a collection of staff, working together, like parallel play but for adults. Often making disappointing progress. They don’t share information, they battle over responsibilities and authority. It doesn’t matter how capable or talented your people are, they may never reach their full potential if there’s no glue to bind them together.

When trust is in place, each individual in the team becomes stronger, more purposeful, more cohesive. When people trust one another, the group can achieve truly meaningful outcomes.

There are ten ‘criteria for trust’. These are the behaviours and approaches that can either build or destroy trust within a children’s services team, and they provide the basis for measuring and managing trust within a team.

Basic trust involves; sharing information and having empathy for one another. Deeper trust involves perceptions of competence and predictability of behaviour. Individual team members are responsible for developing and maintaining trust. We explore how best to build trust and repair the relationships when things don’t go to plan.

team banner



  • 2-hour Workshop
  • Handouts
  • Personality Self-Assessment
  • Case Studies
  • Certificate

$115 + GST




Adrian Pattra is a professional educator with a Master of Education (Ed. Psychology) as well as a Bachelor of Adult Education (Human Resources).
Adrian works with some of Australia’s and the world’s most recognisable brands. He facilitates cultures of continuous learning by providing the tools to improve competency and learning frameworks
With over 15-years of experience, Adrian is a well-respected professional educator, both in the Early Childhood and Corporate sectors. Together with his family Adrian owns and operates a long day care centre in Sydney’s lower north shore.
He is a passionate and fun loving educator. The workshop draws on his experience as well as proven theoretical models and practical step-by-step strategies.